After researching multiple roofers in South Florida I eventually requested quotes from several of the companies. Some responded with emails and a few also followed up with a phone call. Kairos was one of the ones who followed up with a phone call. Those I dealt with, Matt (Sales), Javier (Project Manager), and Erich (Project Supervisor), were professional, punctual,responsive to texts or calls, and attentive to our needs. The crew worked hard to get the project done not only quickly, but correctly. They took the time to carefully cover everything around the perimeter of the house, plants, pool and patio, pool equipment, etc. to keep from damaging anything. Their clean-up was incredible. They walk around your house several times with a large magnet to make sure they get the nails up. Overall a great experience and I highly recommend them to anyone looking to replace a roof.Update:03/27/2024I received a follow-up email from My Safe Florida Homes regarding a grant that Matt (Kairos Salesman) initially informed me of. The email outlined the next steps needed to complete the process for the grant. I contacted Kairos and contacted their Service Department Manager, Misty Willard, who was very pleasant and happy to assist me in any way possible to ensure I could complete the process. I was even contacted by the project manager Javier, to see if I needed anything else. You often hear so many horror stories about companies not responding to you after the job is done and they've collected their money. I can tell you that's not the case with Kairos. If you have any type of roofing needs, Kairos is the company I recommend.
Dan Kurt
13:53 25 Mar 24
Maria and Eddie kept us informed every step. Excellent service and a great roof
SHARON Defronzo
21:36 20 Mar 24
I am selling my house and needed professional advise and possibly a quote. Time is running out and Paul Castillo replied ASAP and came the very next day. He is very professional , Friendly and great with Dogs. He did the inspection and explained in great Detail the problems. He explained the difference of other methods and pricing. I will recommend Kairos Roofing to the buyer and anyone I know in need of a roof .Thank you Paul for your great supportSharon DeFrozno
Lucia Rodriguez
21:23 20 Mar 24
Excellent Service and Expertise! I highly recommend Kairos Roofing.They truly saved the day for me. After enduring leaks in my roof caused by a botched skylight installation by another contractor, I turned to Kairos for help. Not only did they rectify the previous contractor's poor workmanship, but they also went above and beyond by replacing broken tiles and addressing other minor issues.What sets Kairos apart is its exceptional customer service. Alex and Misty provided the best support I've ever experienced. They were attentive, responsive, and genuinely cared about resolving my roofing issues promptly and effectively.The crews at Kairos are outstanding as well. Responsible, skilled, and friendly, they tackled the repairs with expertise and professionalism. Even when strong winds displaced some tiles, Kairos promptly came to my rescue and rectified the situation.Overall, I am extremely satisfied with the quality of work Kairos provided. From start to finish, they demonstrated reliability, proficiency, and a commitment to customer satisfaction.They've earned my trust and gratitude, and I'm confident they'll exceed your expectations, too.
EJ
20:13 19 Mar 24
Kairos is the best--great team, timely service, fair prices, quality work--what more could you ask for!Highly recommend for all your roofing needs!
Amy Carpenter
19:09 18 Mar 24
Kairos, Roofing… True professionals!From our first meeting with Tylore to review our roofing needs - all the way through the project with Javier, who managed our project installation There was no question that we had selected the right company to replace our roof.Javier kept us informed during each step of the installation, and was happy to answer any questions that we had throughout the project. The project was completed in a timely manner with excellent attention to detail.I would highly recommend Kairos Roofing-The entire team showed great attention to detail and were professional every step of the way. They exceeded our expectations!
Susan Gilliland Fitch
12:03 13 Mar 24
Steer clear of this company!Ownership unavailableAdmitted to overcharge on “change order” but took weeks of written communication to credit/ correct the invoice.Removed dade county pine tongue n grove and replaced with low quality, very expensive plywood in places where wood was NOT damaged, (we took video)Cannot provide an accurate accountingNo response to customer service inquiriesIncluding emails to Cody, GMArrogant staff with bad attitudes
Martin Veres
03:14 12 Mar 24
I used Kairos March 2024 to repair my roof in three different places. They provided detailed pictures of the roof repair process: pictures of the roof before the repair started, during the repair as the old damaged material was being removed little by little, as new parts were being installed, and the final pictures. Having these pictures makes all the difference to see the proof of the repair and quality of work.Please tell the crew I sincerely appreciate their dedication and hard work getting the job done properly. Keep up the good work!
Randolph charles Charles
22:43 06 Mar 24
My wife and I are very satisfied and impressed with the service we received from Kairos Roofing. They were very Professional in their communication, protected all the surroundings including neighbor's yard. They addressed all of my concerns. without fail. Their clean-up was exceptional. My project Manager, Kristin convinced my HOA to not fine me for not cleaning my roof while under contract to be replaced. These days it is rare to find dependable and quality work workmanship. We definitely recommend to anyone looking for a Peace of mind Roofing Co. to choose Kairos Roofing
Ray Russotto
21:28 02 Mar 24
Very professional with excellent customer service. Happy with the final product.